Financial Intelligence Unit Analyst I

Department: 971 - Refund Advantage
Location: Louisville, KY

Job Summary:

Analystís review customer and transactional activity to identify patterns and evaluate behavior. This position detects and reports various types of financial crime. An Analyst main objective is to protect the bank from loss and risk, safeguard our customers, and assist law enforcement.

Essential Job Functions:

  • Analyze information presented from the bankís data systems to assess customer profiles and transactional activity.
  • Identify patterns or connections within data; identify key or underlying factors in order to detect trends.
  • Deem activity as normal or unusual; block or close accounts as needed.
  • Take appropriate action from notifications received through compromised account alerts and other external sources (customer, law enforcement, program managers, etc.).
  • Identify reportable transactions and file Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs) as necessary.
  • Answer both inbound and outbound communications (phone, fax, letters, e-mails) with customers, law enforcement, program managers, etc.
  • Provide outstanding service to customers and internal employees while maintaining confidentiality as it pertains to investigation.
  • Ensure complete and accurate documentation.
  • Perform other duties as assigned. 

Job Qualifications:

  • Associate degree preferred or equivalent experience required.
  • Solid understanding and experience with data gathering and analysis.
  • Experience in the credit card and/or prepaid industry a plus.
  • Knowledge of traditional bank products, operations and corresponding investigations preferred.
  • Certified Anti-Money Laundering Specialist (CAMS) or Certified Financial Crime Specialist (CFCS) desired.
During tax season overtime will be required as well as flexibility with scheduling. Hours of operation are 8AM-9PM M-F. Weekends hours may also be necessary.

MetaBank is an Equal Opportunity Employer/Disabled/Veterans

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